Facebook Ad Comments

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22 Commentaires

  • Nicole - Community Manager
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    Hi Charlotte - 

    We do not have any updates re: when it will be available, and in general do not share specific ETAs in the community. However, I do know that there is an ongoing beta for the FB ads functionality, and we can add you to that if you would like. 

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  • Charlotte Magnall
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    Hi Nicole,

    That would be great. Would you be able to add me to this please?

    If you need anything from me in order to do so please let me know.

    Thanks

    Charlotte

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  • Nicole - Community Manager
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    Hi Charlotte - 

    I'll follow up with you privately - let me look into it and I'll reach out via email by the end of the week. 

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  • Charlotte Magnall
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    Hi Nicole,

     

    I have not had a follow up on this, do you have any further news?

     

    Thanks

    Charlotte

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  • Charlotte Magnall
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    Hi, I have still received nothing about this. Can someone please look into this?

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  • Adrián Díaz Arteche
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    Hi Nicole,

    I'd like to be added to the beta test, is this possible?

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  • Benjamin Stolkin
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    We want to be added to the beta also

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  • Nicole - Community Manager
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    Hi Charlotte, Adrian, and Benjamin - 

    Apologies for the delayed response, I was out of the office for a few weeks. I've reached out to the team running the beta. It's the weekend where they are, but hopefully I'll have news for you early next week!

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  • Nicole - Community Manager
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    @Adrian - what's your subdomain? I couldn't find one linked to your profile. 

    @Charlotte and @Benjamin, I've requested that your subdomains be added to the Beta; you should have access shortly. 

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  • Nicole - Community Manager
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    @Charlotte and @Benjamin, you've been added. you should now see this functionality available.

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  • Benjamin Stolkin
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    Hello Nicole! thanks for the follow-up, the beta was added to another subdomain that we don't use anymore, can you change it to the one we actually use? distritomax.zendesk.com

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  • Nicole - Community Manager
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    I'll request it, stay tuned!

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  • Chaim Pollak
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    @Nicole, how can i be added to the beta ?

    my subdomain is lanzar.zendesk.com

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  • Benjamin Stolkin
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    I haven't been added

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  • Benjamin Stolkin
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    I want to be added to the beta please @Nicole

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  • Shaun Aguilera
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    Hi Nicole,

    Could you be so kind as to add me as well: getgrinds.zendesk.com

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  • Joseph Cohen
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    @Nicole,

    please add our subdomain to this beta, snowjoe.zendesk.com

     

    thanks!

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  • Charlotte Magnall
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    @Nicole,

    Its been quite a while now and we still haven't been added to the beta.

    You mentioned you were chasing this up twice but we still can't see anything, can you please look into whether our access has been sorted/why we aren't being added?

     

    thanks

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  • Ricky Dore
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    @nicole can you add me Holidayextras.zendesk.com

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  • Isobel Murray
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    We would love to be on this too, is it something we should discuss with account managers?

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  • Live Larq
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    @Nicole - we'd appreciate invite too. Thanks!

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  • Nicole - Community Manager
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    Hi all - 

    FB Ad Comments are now available to all accounts. Make sure that you have "dark posts" enabled, and you should be all set! 

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