Allow Answer Bot Suppression

Terminée

4 Commentaires

  • Michael Laughlin

    Will we be able to use this suppression to only display the options after certain criteria are met? For example, if we want to display the option to chat only after a search has been made?

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  • Thomas D'Hoe
    Community Moderator

    We need this also for accessibility reasons because some people need just access to regular forms instead of answer bot.

    Thanks.

    Thomas

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  • Chris Boyd

    To anyone else that was waiting for this, this has now been launched (thanks Zendesk!) - https://support.zendesk.com/hc/en-us/community/posts/360029605674-New-feature-Ability-to-suppress-Answer-Bot

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  • Nicole S.
    Zendesk Community Team

    Thanks for calling that out, Chris! 

    Since this has been completed, this thread will now be closed for comments. If you have feedback regarding the Answer Bot suppression functionality, please create a new post

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