We want to redirect some customers to a webpage if they try to create tickets about specific problems.
For example, we have a form and we ask the product and then the nature of the problem.
If they select licence issue, we want to stop the ticket creation process and advise them to go to our licensing webpage. But if they select technical support, we want them to be able to create a ticket.
Anyone done anything similar in the past?
Vous devez vous connecter pour laisser un commentaire.