Satisfaction Survey

3 Commentaires

  • Jonathan Scott

    I might be wrong but I think you can add:

    {{satisfaction.rating_section}}

    To the Agent signature area to automatically add the survey.

    0
  • Antonio Naddeo

    Hi there, I was wondering if you have tested adding the survey placeholder to the agent signature and what was the outcome. Cheers.

    0
  • Nicereply

    Hello there! Nicereply actually offers in-signature satisfaction surveys for Zendesk support! The way it works is that you create a survey in our app and then insert an HTML survey code into your Zendesk support signatures. You can learn more about the solution here.

    If you have any questions please let me know!

     

    0

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