Creating a "Sort by" Button for the Search Results Page in Guide
I am wondering if there is a way to sort the search results in Zendesk Guide by the date that the article/post was created. Currently it just returns ten results per page for each query and there is an option to paginate the results. However, the results are returned in a random order in terms of created date. I would like to create a option for the user to sort the search results by the date. I have researched different strategies on how to do this and could not come up with a solution.
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Hi Zachary,
we do have a plan to add search results sorting by created/updated date - at least in the back end at first. Should be done in the next couple of months.
The search results are currently sorted by relevance only.
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Hi Bogdan,
Is it already possible to use the created date as a sorting option?
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Hi Frits!
not in the UI, but there is an option in the Search API.
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Is there any update on this? This functionality would be really useful
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Hi Bogdan Andrei Sturzoiu and Zachary Thompson - Could you please work on a link that allows us the option of displaying the results in a certain order? For example, https://support.zendesk.com/hc/en-us/search?query=keyword&sort=latest (the query=keyword already exists, please add a sort=type). Thanks!
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Hi Bogdan Andrei Sturzoiu, do you have any updates on this? (re: query sort by link)
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