Alert user before chat end after certain idle time
In some other chat app, there is an alert for the user if the chat has been idle for certain times before the chat will end. This allows user to click and continue the chat.
Something like 'Are you still there? Please respond within 3 min or this chat will end'
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Hi Angeli,
Are you saying that this is something you would like to see in the Zendesk Chat app?
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Yes
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Thanks for the clarification. We'll keep this thread open to collect comments and votes to see if this is something other customers would be interested in as well. Thanks for sharing your feedback!
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Looking for this too for multiple clients
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