Sign up for Early Access Program
Your account can sign up for early access here. We will take around 24 hours to enable new experience for the account.
Agents opt-in to the new experience
We will not switch your team automatically to the new experience. Instead, we believe in providing this flexibility to your team.
Every agent in your account will see 'Try the new Chat Experience' at the top-right corner of Chat dashboard. They can opt-in at the time of their convenience.
Once opted in, your team can individually opt out and provide feedback any time.
We would like to hear what you liked or disliked about the new experience. Encourage your team to provide feedback using the Submit Feedback link or by creating a new post in this community.
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