Zendesk Chat API JSON


2 Commentaires

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi David,

    Thanks for posting your feedback. I have shared it with the platform team and they agree it is something that should eventually be added in the response but there is no timeline to share on when right now.

    Once we have something to share, will update the thread here.




  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hey David,

    Good news! We just released an update to the APIs to add sender type in the response. It isn't reflected in the public docs yet but you should see it in the response starting today.

    The field is called sender_type in the message object.




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