Not getting mobile notifications - really need multiple device login

Planifiée

3 Commentaires

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi there Skyler,

    Thanks for sharing your feedback and apologies that you are running into this sub-optimal experience.

    Good news is we are very close to supporting true multi-sessions for mobile and desktop. It will support two mobile sessions and one desktop session and for the first couple of months it will be for the Android app while we update the iOS app to support it.

    We will update you here once it becomes available on Android (hopefully by next month).

    -Ramin

    0
  • Skyler (ScreenplayCoverage.com)

    Thank you! I use IOS of course haha, but glad that it will be on both soon!

    0
  • Ramin Shokrizadeh
    Zendesk Product Manager

    No problem! The reason why the iOS app will take longer is due to the fact that we are currently redesigning the whole app. I will hopefully update you in a couple months with good news :)

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