Preview Chat Feature

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  • Ramin Shokrizadeh

    Hi Darren,

    Thanks for the feedback. From the visitor list, you can see the message from the incoming chat request in the list.

    Have you tried using that to determine if a chat should be ignored/closed off?

    You can also get a preview of the chat message by reading the message in the browser notification.

    Do you need more of the chat transcript in the preview to determine if it is a valid chat request?

    -Ramin

     

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