View what client is typing
Non planifiéeCurrently, you can see that a client is typing, but not what they are typing. Having the ability to view what they are typing in real time allows us to save time gathering the appropriate information to address their questions/concerns, thereby making the chat quicker and more efficient for us and the client.
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Hi there Carlene,
Thanks for your feedback. You might want to add your vote and follow the thread about this topic: https://zopimsupport.zendesk.com/hc/en-us/community/posts/208793998-Preview-text-as-customer-is-typing
Currently, we have no immediate plans to offer this functionality in the next 6 months.
Thanks,
Ramin
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