Adding clickable link to notes (via API)

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  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Leonardo,

    Thanks for sharing your feedback. Currently, Zopim does not support markdown and the post you liked is specific to the Zendesk product that does support markdown.

    Currently, links in the notes section do not automatically become hyperlinks. I have shared your feedback with the developers and see if this is something we can improve on.

    In the immediate future, we are building support for private apps inside of Zopim that in theory could support hyperlinks (depending on your specific use case). If that sounds interesting to you, you can follow the announcement section here: https://zopimsupport.zendesk.com/hc/en-us/sections/202978957-Announcements

    -Ramin

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