Shortcuts in Zendesk Chat

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3 Commentaires

  • Commentaire officiel
    Shashank Johri

    Hi J Sizonova 

    Thanks for the valuable feedback. We will definitely consider this while improving shortcut experience. 

    Thanks 
    Shashank

  • Shashank Johri

    Hello J Sizonova

    We have opened up Early Access Program for Shortcut Enhancements. Now you can create personal shortcut, department shortcuts and global shortcuts. Apart from these there are many more functionalities we are including in this beta. Please sigh up.

    Thanks 
    Shashank

    0
  • Shashank Johri

    Hi Everyone 

    We are pleased to announce the launch of Shortcuts Improvements. Please refer to the following announcement post. https://chat.zendesk.com/hc/en-us/articles/360001805048
    The feature is available now. 

    Thanks 
    Shashank

    0

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