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Non planifiée

1 Commentaires

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi there,

    Thanks for your feedback. We have no immediate plans to offer the widget to be assigned to a specific widget in 2017.

    In terms of workarounds, you can create a department for each agent and use a button to assign the chat to that department/agent.

    -Ramin

    0

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