I have many reports from customers complaining that zopim doesn't work.
After investigate, I found that zopim is blocked by ublock origin, when ublock is activated, the chat window doesn't open at all.
I tried on Chrome and Firefox, same result.
As you can see here, this blocking is confirmed for ublock and also ghostery https://www.blockerwall.com/blockerreport/zopim_adblock
I tried some others online chat, they aren't blocked like zopim is.
This is a MAJOR issue, that means millions of people can't use zopim chat because of that.
I really think you should act and contact ublock origin team as soon as possible to ask them to whitelist zopim.
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