I really like the new design of the dashboard. The only problem so far is that I often get disoriented by the bubble next to the Team, showing how many agents are online.
I should mention that I have Zopim open in a browser window, positioned to the far left edge of the screen so I can see the notification for having a new chat. So many times during the day, I check Zopim cause I see the bubble with number one, thinking that I have a new chat or an unread message in History.
Since I use the free plan and I am the only user that can be logged in, I think there is no use for this number to be shown.
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