Cannot access Zendesk Chat API if Chat created through Support

1 Commentaires

  • James Sanford

    Hey Aleksey!

    I see that you've reached out with an additional question regarding authentication with the Zendesk Chat API in How can I change API client type without access token?

    You would need to Generate a REST API token for integrated Chat accounts for authentication of these requests.  As it sounds like you may already be familiar with that requirement I believed it best to consolidate both of your questions into a single ticket so we can review these questions with you in greater detail.

    Please keep an eye out in your email for the ticket I have created for you - thanks!


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