Bug in Chat iOS SDK > SDK does not remove ZDCPassthroughView

3 Commentaires

  • Alan Egan

    Hi Rostyslav,

    Have you run this through instruments and found a leak? If so can you provide repro steps for this please? 

    I've tried to reproduce this without any luck. Subsequent showing and hiding of the chat overlay results in just one passthrough view. I may be missing something specific to your setup. More information would be helpful. 

    Thank you,


  • Артем Глузд

    Same issue. 


    Steps to reproduce in our case:

    1. open chat

    2. enter message and send it

    3. go back to previous screen

    4. unlock/unlock the device


    Notes: we are not using Zendesk chat ui, but API for QA & chat api calls

  • Brett Bowser
    Zendesk Community Team

    Hi Артем Глузд,

    I'm going to create a ticket on your behalf so our Customer Advocacy team can look into this further.

    You'll receive an email shortly stating your ticket has been created.

    Feel free to reply back to that email with any additional information you can provide.



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