Assistance Hiding Chat Pop-Up

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5 Commentaires

  • Jim Cotton

    I think I just answered my own question after I stumbled through the API. 

    For others who may have the same issue, it appears the following script works:

    <script>
    zE(function() {
    zE.hide();
    });
    </script>
    0
  • Ramin Shokrizadeh
    Zendesk Product Manager

    Thanks Jim. For customers using the Web Widget instead of the Chat standalone widget, you will need to wrap the  Chat JS API calls in zE (function() and for general appearance you can use zE.hide instead of $zopim.livechat.hideAll() 

    0
  • Jessie Schutz
    Zendesk team member

    Welcome to the Community, Jim, thanks for coming back to let us know what you figured out!

    0
  • Rinku Kumari

    zE.hide(); is not working for me 

    0
  • Brett Bowser
    Zendesk Community Team

    Hey Rinku,

    Any chance you could provide the code you're using so we can take a look for you?

    Thanks!

    0

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