Showing Message in Zendesk Notification Window
RéponduHey Everyone,
I am setting up Zendesk Chat to work for our team and one request I consistently get is "can you make the notifications show the subject of the chat request?"
For example, in this window:
Show say New incoming chats(1)
Chat Message
Then visitor? Or just ignore the Visitor Number and just have the subject there?
If anyone knows anyway I can modify this or if it is even possible I would be interested to know.
Thanks,
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+1
"Visitor xxxxxxxx" lacks useful information.
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Hi Mark & Brennan
Thank you for your feedback. We have no plans to update these notifications for the time being, but will keep your feedback in mind as we plan for the next quarters.
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