Chat Widget

5 Commentaires

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Kinjal,

    Can you share a link where your widget is located so we can investigate further? Currently, there is no known issue or system availability issues that would cause this type of error.

    Thanks,

    Ramin

    0
  • Kinjal Parekh

    Hey Ramin,

    Thanks for getting back. I am sorry but I accidentally wrote Chat Widget. I was actually talking about the support widget. Please find the attached picture. 

    So if I try to submit this, I get the error message. 

     

    0
  • Ramin Shokrizadeh
    Zendesk Product Manager

    Can you send an email to support@zendesk.com with the URL where the widget is located and the team will investigate this further for you.

    Thanks,

    Ramin

    0
  • Yann Burden

    same problem here - the answer given by support@ doesn't solve this issue.

    0
  • Brett Bowser
    Zendesk Community Team

    Hi Yann,

    It looks like our Customer Advocacy team is currently working with you on this error. We will continue investigating with you in the ticket so we can take a look at your configuration.

    Cheers!

    0

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