CSAT For Talk

5 Commentaires

  • Louise Dissing
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    Hi Brandon,

    I've actually really been thinking about how to do this - and we at helphouse came up with an idea on how to do this with texts instead!

    Let me know if you could be interested in hearing any further about this, and then we could set up a meeting regarding this?

    #helpsome regards,
    Louise Dissing
    Team Lead @ helphouse.io

    1
  • Brandon Tidd
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    Hi Louise,

     

    Thanks for reaching out.  While that idea sounds good in theory - most of our end-users are contacting us through office lines, so a text doesn't make sense in this use-case.  Maybe someone else will benefit from this project though, so keep up the good work!

     

    Brandon

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  • Jen Juang
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    Louise - I'd love to hear what you came up with. Can you please share? Or what's the best way to get in touch with you?

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  • Thomas de Silva
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    Hi Jen.

     

    Please click the link in my signature.

     

    #helpsome regards,
    Thomas de Silva

    Zendesk Consultant @ helphouse.io

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  • Louise Dissing
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    Thomas - thank you for being on top! :-)

    Jen, My apologies - you can contact us on support@helphouse.io and then I'll get you in touch with someone who can show you this! :-)

    #helpsome regards,
    Louise Dissing
    Team Lead @ helphouse.io

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