We would like to request the ability to better navigate a recording. For long recordings, the short slider bar is very difficult to accurately move.
Some much appreciated abilities would be:
1. Ability to pause a recording during a phone call. (This could be used for PCI compliance issues or to turn off recording while on long holds, etc)
2. Ability to fast forward or rewind a recording instead of having to use the slider
3. Ability to "note" a recording for faster navigation to key points (great feature for admins to easily and quickly refer back to a desired point in the recording). This could be a tag to take you directly there or even the ability to note the record with the purpose of the tag.
Vous devez vous connecter pour laisser un commentaire.