Ability to create views by Followers

2 Commentaires

  • Dan Cooper

    On your user profile page, you do have the option to select a Followed tickets view, but it isn't very robust in that you don't have the same level of control as you do on the Views screen. 

    It would be great to have some of these 'out of the box' views work more like standard views in that everyone has different workflows and these can be very limiting, and for those that need these regularly, it's hidden away.

  • RudyCastro

    Dan Cooper, thank you for listing this as a workaround. I agree with the original request by Tim Scott in that we should be able to build views for teams based on tickets they are following or CC'd on.


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