Removing Archived Tickets

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  • Dan Cooper
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    Hi Nico, 

    You might be able to accomplish this via an application on the marketplace.  The GDPR - Search and Destroy application allows you to setup search parameters that can be used to delete tickets automatically when an admin is logged in.  It's a paid app, so you'd need to assess cost vs time. There may be other apps as well that do similar functions that could assist in helping you clear out older tickets. 


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