New to Zentalk (6 weeks in) and still learning Explore and wondering if and how I can build into my reports the days worked at an individual agent level.
Will I have to export the data into excel and manually do the calculations (i.e. divide the Agent level data by days worked) outside of Explore?
It would save me considerable time each day, week, month, if I could do this work within Explore, without exporting.
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