Creating a ticket using JSON and setting the assignee name.


2 Commentaires

  • Louise Dissing
    Actions pour les commentaires Permalien

    Hi Islam,

    Have you tried looking at the target failures, to see if there's an error message?

    You can find the target failures here: https://{your_zendesk}agent/admin/api/target_failures

    Or here: https://{your_zendesk}/api/v2/target_failures.json

    Let me know what error you see in there! :-)

    #helpsome regards,
    Louise Dissing
    Team Lead @

  • Islam Safir
    Actions pour les commentaires Permalien

    Hi Louise,


    Thank you for your response, I have done some more tests and figured out the code was in a trigger that wasn't firing correctly but when it fired the code itself is good and worked as expected.


Vous devez vous connecter pour laisser un commentaire.

Réalisé par Zendesk