Creating a ticket using JSON and setting the assignee name.

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  • Louise Dissing
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    Hi Islam,

    Have you tried looking at the target failures, to see if there's an error message?

    You can find the target failures here: https://{your_zendesk}agent/admin/api/target_failures

    Or here: https://{your_zendesk}/api/v2/target_failures.json

    Let me know what error you see in there! :-)

    #helpsome regards,
    Louise Dissing
    Team Lead @ helphouse.io

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  • Islam Safir
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    Hi Louise,

     

    Thank you for your response, I have done some more tests and figured out the code was in a trigger that wasn't firing correctly but when it fired the code itself is good and worked as expected.

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