Good afternoon guys!
how ya'll doing? great, I hope! :D
So here's my point:
-Wouldn't be great if inside the zendesk chat dashboard we could trace the first field from the visitors path inside the user info contained in the chat history session and had a consolidated view from where in the majority our customers are coming from? (maybe a heatmap that we could filter for day / week / month from it or a list of all links extracted in a .csv would really do the job in the end.)
(the link inside the red box is the one that I want to track)
Is there a way to get this info? I tried to dable a bit with the code but honestly, React ain't my cup of tea yet. From the bits and pieces that I could understand, the dynamic class-name that matter most to me is contained in "jx_ui_html_div path_title", so, Can someone help me with this?
I appreciate a lot that you have read until here, and would enjoy even more if someone could suggest something!
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