Pre-chat Form Customization


1 Commentaires

  • Commentaire officiel
    Dean Kenny
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    Hi Mark,

    Thanks for posting your feedback. There is actually an ongoing thread for this request here:

    Currently, there are no plans in 2020 to support custom pre-chat form fields in the widget. You can look at building a bot with our Conversations API or build a custom widget using the Web SDK if you need this functionality now.



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