Def. a Zendesk noob but can't find an answer to my problem with getting host mapping setup. I've created a CNAME record for us.support.marcobeveragesystems.com that points to our marco...zendesk.com URL. When I attempt to enable the host mapping at admin/branding/host_mapping I'm getting a "host mapping: is invalid" and "host mapping: is not a vaild cname record. verify your dns settings". When I do a cname lookup it does report the sub domain pointing to the marco...zendesk.com address. Any insight as to what I'm doing wrong?
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