Your Mobile Chat App will not remember my username and password. It wants me to log in every time using my Zendesk username and password. This makes your application VERY difficult to you as I must first enter our sub domain then look-up my username and password to type them in manually EVERY TIME WANT TO USE THE APP.
EVERY other application I use in IOS uses FaceID to log in and is easy to use. Your App is WAY behind others and is DIFFICULT TO USE.
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