callout numbers linking to specific agents or agent-groups

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  • Holger Winkelmann
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    Hello,

     

    I am a bit disappointed that no reply has been given yet on this topic. This is very vital for operating correctly. At this point I do have a ticket that I cannot callback without triggering the wrong callback number. There should still be a possibility to assing callback numbers to agents, or at least groups. Please provide us some feedback, we are desperately relying on a solution for that. Thank You for Your efforts.

     

    best regards

    Holger Winkelmann

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