[Agent Workspace] move the reply section back to the top

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  • Sagi M. Welzman
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    We've passesd this feedback as well several times.
    The ticket comment time line needs to be sorted from newest at the top (including comment box) to oldest at the bottom.
    This will certainly speed up our work since our tickets usually have long threads, and scrolling all the way to the bottom is cumbersome.

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