Hi there Zendesk Development!
When working with Zendesk objects like macros, triggers and automations, I sorely miss the possibility to search in the bodies of these objects, i.e.
- where is "cc to" for user U, group G specified?
- which triggers use the Notify Target T operation?
- where do we set value "7.55.06" to field affectedVersion?
The current search only allows to search the titles/subjects of triggers, macros and automations, which is pretty limiting.
So, please add full text search capability not only to the tickets, but also to the objects.
I am aware of the export option, but, hey, that's not for a quick verification, that requires quite a bit of work!
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