Feature Request: Add the ability to suspend or deactivate Organizations

4 Commentaires

  • Maggie St. Clair

    Yes, please! Our customers are constantly acquiring other customers of ours and on occasion, we have customers that leave us. In both situations, we no longer have a need for the organization. While we can suspend each user, the only thing we can do with the organization is to put an inactive tag on it (so we can exclude from certain reports) and put (INACTIVE) at the end of the organization name so we can clearly see it is no longer a valid organization. Being able to deactivate or suspend an organization would be awesome and allow us to maintain a cleaner and more organized Zendesk.  

    0
  • Alejandro Colon

    Maggie St. Clair

    I totally agree. 

    It would be nice if we were able to mark an organization as inactive and have an option to mark all users in the organization (that do not have other active organizations) as suspended as well. 

    0
  • Maggie St. Clair

    Yes, being able to also mark all of the users as suspended at that time would be a great addition as well! it is tedious to go through and mark each one individually. 

    0
  • Alejandro Colon

    Active Feature Request (please vote):

    Feature Request: Add the ability to mark all users of an organization as suspended

    Maggie St. Clair

    I just posted a Feature Request for this at the link below. If you would like to see this feature please head over there and show your support. Please make sure to add an upvote and comment even if it is simply a "+1"

    https://support.zendesk.com/hc/en-us/community/posts/360046934453-Feature-Request-Add-the-ability-to-mark-all-users-of-an-organization-as-suspended

    1

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