Feature Request: Add a placeholder that captures all the public comments except for the latest one

4 Commentaires

  • Donald Cornel

    Thank you Alejandro Colon

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  • Alejandro Colon

    Donald Cornel

    No problem at all. 

     

    I am actually trying to do the same thing myself. 

    I think I had seen a workaround somewhere. I will look for it again. If I find it, I will post it here. 

     

    Hopefully, we get a lot of interest though and Zendesk implements it. :)

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  • Donald Cornel

    Alejandro Colon

    That would be great!

    Agree with you too. Or maybe Zendesk could consider a combination of rich and formatted comments into a single placeholder only.

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  • Alejandro Colon

    @Donald Cornel
    I had an epiphany. I am pretty sure the workaround was related the liquid language.

    Once I get into the office I will be able to test it. We should be able to set the offset.

    I will respond once I have verified if this works or not.

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