Hi, May i know how to help my customers to attach the screenshots into the chat board by ctrl+v and don't need to upload the file from their document ?

1 Commentaires

  • Devan - Community Manager
    Zendesk Community Team

    Hello Ann,

    In Chat, your customers won't be able to ctrl+v screenshots to share files of images. The best two methods would be to either drag and drop the file/image or use the upload feature. If this doesn't work for you, then I would recommend posting your use case in our product feedback forums so our devs can consider this change in a future update. 

    Best regards.


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