Retrieve data about a specific chat

6 Commentaires

  • Anton Van der meyden

    Hello,

    I now see you have use a different endpoint for chat as shown below.

    curl https://www.zopim.com/api/v2/chats/{chat_id} \
      -v -u {email_address}:{password}

    This still does not work. It looks like a specific type of token has to be created to do this.

    Is there a quick way to do this on the postman app?

    Kind Regards,
    Anton
    0
  • Phil Williams
    Community Moderator

    This is a bit of a guess but was the chat account created in Support? If so, you need to use Oauth instead:

    https://developer.zendesk.com/rest_api/docs/chat/introduction#security-and-authentication

    0
  • Anton Van der meyden

    Hi Phil,

    Phil Williams

    Thank you for the reply. I just found out last night that Oauth is required.

    I though it be easier than having to set this up.

    Thank you.

    Kind Regards,

    Anton

     

    0
  • Phil Williams
    Community Moderator

    No problem. I didn't know myself until I saw that I must admit.

    Most of the other API functions are accessible via the API token but it does look like Chat is slightly different.

     

    0
  • Anton Van der meyden

    Thanks anyway.

    I know how to do it now if I need it again in the future.

    Kind Regards,

    Anton

    0
  • Phil Williams
    Community Moderator

    No worries, glad you got it sorted...

    0

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