How to use Zendesk Guide Articles to build a glossary?

3 Commentaires

  • Nicole Saunders
    Zendesk Community Team

    Hi Robyn - 

    I've updated the title of your post to make it a little more clear for search, and we're adding this to our weekly digest so that it gets more visibility - hopefully some other users will be along to share their ideas on this shortly!

  • Catherine Michalak
    Community Moderator

    Hi Robyn Casanova,

    I unfortunately do not have an answer for you, but I was wondering what the limitations are on your current setup?

    And also if you could share the template code for your current setup?


  • Robyn Casanova

    Hi Catherine.

    The limitation of building a Glossary in tabbed format is that it's a bit cumbersome to manage. In order edit/update content, more often than not, I have go into the HTML of the article. This is what our "Tabbed" structure looks like:  I built the article using the code provided by Lotus Themes.


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