Zendesk chat from guide page

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  • Chris Stock
    Community Moderator

    If you are a Zendesk Chat customer you can make the chat option available via the 'Widget' options in Zendesk Support. Go to Admin > Channels > Widget, and then toggle the 'Chat' option. If you want to remove the contact form completely you can also do that here, but if no one is available to take a chat the customer will still be asked to leave a message.

    More complete instructions can be found in this article - https://support.zendesk.com/hc/en-us/articles/115009692388-Configuring-components-in-the-Web-Widget

     

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