Insert/edit link -- Help Center Article no longer finding correct articles
This feature seems to have regressed over the weekend:
It appears that the text matching algorithm changed.
Although partial text matching was never 100%, it previously would always find the right article if I directly copy-pasted the article's title.
It no longer does. Now, it suggests only unrelated articles even when there is an exact match.
Please investigate. Thank you.
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I'm finding the same thing. The list of articles to link to are unrelated to the search word I enter.
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@Catherine, looks like you already have a ticket open with us regarding this issue so we will continue to investigate there :)
@Aaron, I'm going to create a ticket on your behalf as it looks like this is something our developers are going to have to resolve on their end. You'll receive an email shortly stating your ticket has been created.
Cheers!
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