I WANT THE USER BEING ABLE TO SEE AN EMPTY CATEGORY

1 Commentaires

  • Nicole S.
    Zendesk Community Team

    Hi Jesica,

    There is not a way to have users able to see an empty category; if there are no articles within a category it will not appear.

    It may be possible to accomplish what you are trying to do with some custom development work.

    If you are interested in pursuing custom development, there are several Zendesk partners who may be able to help. They are listed in the Zendesk Marketplace.

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