Filters reset every day
The filters are set by default for a week, from the beginning of 7 days in the past to today.
I check the dashboard every day. I have to select from the beginning of yesterday to today every day.
The dashboard should save my latest settings.
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Thanks Angéline Nguyen - Know that it is not as good as saving personal filter settings, but would you know how to clone the dashboard to change the default settings from a weekly view to a daily one?
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Thanks for the tip, Monika Kovacic! I cloned the Zendesk dashboard, edited the settings to the daily view, and published the dashboard... but it keeps changing back to the weekly view.
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Hi again Angéline Nguyen
Do you know of the hidden widget setting which allows you to save the current state of filters? What you need to do is:
- Edit the cloned dashboard you created
- Adjust your filters as you would like to see them
- Select "Show hidden filters" in the bottom of the screen
- Edit the "Bookmarks" (if you do not see it then scroll to the top)
- Press "Create bookmark from current state" and name the bookmark (With this you save the state of your filters)
- Pin the bookmark by pressing the pin icon (To make it the default setting)
- Close the bookmark editor
- Publish the changes
Hope it makes sense and works for you otherwise let me know and perhaps we can create a more thorough recipe on it.
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Thanks for your help, Monika Kovacic! This solves my issue. However, if you haven't detailed all the steps, I think I'd never know about this hidden bookmark widget and how it works...
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