Transferring active chat session from one ZD Chat account to another
In Legacy Zendesk, is there a way to transfer active chat sessions between accounts (not departments), similar to transitioning of tickets between as described at the link below?
If there's no support for this function in Legacy ZD, is it supported in any version of ZenDesk Chat?
Thanks in advance :)
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Hey David,
That's an excellent question!
At this time, there's no way to transfer chats between different Chat accounts in either Legacy or any other version of Chat. I would recommend creating a feedback post in our Chat Feedback topic as I think this is a pretty cool idea.
Thanks!
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