Are you wondering if your knowledge base is being viewed and looking for data that can drive your self-service improvements? If so, we’d be happy to have you try out the new reporting capabilities and give us feedback.
Please note that while we can’t guarantee that everyone can participate in the Early Access Program at this stage, we strive to get as many signed up as possible.
Who can take part in this beta?
The Zendesk Guide Knowledge Base EAP is available upon sign-up to customers who both have Guide and Explore subscriptions.
All eligible customers get access to the Zendesk Guide Knowledge Base dashboard. Customers who also have Explore Professional or Enterprise will additionally get access to the underlying Zendesk Guide Knowledge Base dataset.
Where can I sign up?
We've stopped taking registrations for participation in this Early Access Program and thank everyone who showed interest in this Early Access Program.
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