Content Block Roadmap Updates?

3 Commentaires

  • Katarzyna Karpinska
    Zendesk Product Manager

    Hi Reneé Lasswell, It's hard for me to talk about any longer-term roadmap, as the world is changing now faster than ever before, but I can confirm that in a near future we are planning to:

    • provide a possibility to add custom classes in Content Blocks
    • provide an option to delete a content block
    • support creating content blocks with images 

    We will also look into adding an option to quickly publish the articles when a content block is updated.

    Besides that, we have a long list of features that we'd like to add to Content Block next year to make it a truly powerful tool, but it's still too early to talk about it :)

  • Reneé Lasswell

    Katarzyna,  Thank you for this update. I do understand that timelines are difficult and plans will shift and change. :) I very much appreciate this update however as those are really good next efforts for this product. The only one I might ask about that appears missing from your list is a way to see/manage the content blocks outside of actually inserting them into an article. But perhaps that will be part of your solution for being able to delete them.


    Thank you!

  • Katarzyna Karpinska
    Zendesk Product Manager

    Yes, we realize the need for central management of content blocks but we need to do a bit more research on how to do it right. 


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