I'm looking for a way to identify if an end user is an employee or not. We have a large segment of our company that views the Help Center as an end user, and I'd like to understand if I can split their views from actual customer views. Is there a way to break out end user article views by domain name or otherwise without giving them light agent access?
I suspect this wouldn't be an option of the default dashboard, but could be an option in the dataset to extend article views to the user who viewed the article.
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