I am currently faced with the following use case: I want to be able to report on the time it takes for someone to get back to my team via a side conversation to measure internal SLA targets that are defined for them. Basically, we ask a question internally, they need to respond within a certain timeframe to meet that SLA. Is that something we could do in Explore in the future? Or alternatively, is there a creative workaround we can make with triggers and tags?
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