Default Values in ZenDesk to Jira Ticket Creation Integration

1 Commentaires

  • Heather Rommel
    Community Moderator

    Hi Wilson Horn,

    I have this issue too. What we've done instead is only allow 1 Jira project for all Zendesk tickets to go to and then the Jira teams monitor that project/board for new incoming requests for them. Not perfect, but less confusing for the support team.


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